February Customer Satisfaction Results are in!
Posted: 2012-02-08Hi all! Once more, we present to you the results of our Customer Satisfaction polls, this time for the month of February. Thank you for all your comments, feedback and suggestions! They help us become better day by day.
PALLADIUM
How was your guide attitude?
February
9.88
How would you rate the Segway X” driving explanation before the tour?
February
9.66
How would you rate the security measures explanation before the tour?
February
9.68
How would you rate the information received during the tour?
February
9.50
How have we succeeded all your expectations?
February
9.66
How would you rate the tour around the resort in general?
February
9.65
How would you recommend the tour to your friends?
February
9.85
From 1 to 10, what rating would you give the tour?
February
9.66
BARCELÓ
How was your guide attitude?
February
9.87
How would you rate the Segway X” driving explanation before the tour?
February
9.76
How would you rate the security measures explanation before the tour?
February
9.74
How would you rate the information received during the tour?
February
9.61
How have we succeeded all your expectations?
February
9.74
How would you rate the tour around the resort in general?
February
9.56
How would you recommend the tpur to your friends?
February
9.80
From 1 to 10, what rating would you give the tour?
February
9.67
The Customer Satisfaction Results for January are here!
Posted: 2012-02-08Hello everybody! We are pleased to release once more the results of our Customer Satisfaction polls. This time however, we are also publishing our results from Barceló Maya, where we have been providing our services since December. Thank you for helping us provide a better service day by day with your invaluable feedback, comments and suggestions!
PALLADIUM
How was your guide’s attitude?
January
9.45
How would you rate the Segway X” driving explanation before the tour?
January
9.82
How would you rate the security measures explanation before the tour?
January
9.82
How would you rate the information received during the tour?
January
9.45
How have we succeeded all your expectations?
January
9.45
How would you rate the tour around the resort in general?
January
9.27
How would you recommend the tour to your friends?
January
9.64
From 1 to 10, what rating would you give the tour?
January
9.56
BARCELÓ
How was your guide’s attitude?
January
9.45
How would you rate the Segway X” driving explanation before the tour?
January
9.82
How would you rate the security measures explanation before the tour?
January
9.82
How would you rate the information received during the tour?
January
9.45
How have we succeeded all your expectations?
January
9.45
How would you rate the tour around the resort in general?
January
9.27
How would you recommend the tour to your friends?
January
9.64
From 1 to 10, what rating would you give the tour?
January
9.56
Customer Satisfaction Results for November coming in!
Posted: 2011-12-05Yet another very strong month thanks to you! We thank you all for your support and your valuable input, helping us provide a better service, day by day. Here are the customer satisfaction results for November. Dare!
How was your guide attitude?
Average 2010
9.93
November
9.9
How would you rate the Segway X” driving explanation before the tour?
Average 2010
9.57
November
9.74
How would you rate the security measures explanation before the tour?
Average 2010
9.66
November
9.74
How would you rate the information received during the tour?
Average 2010
9.67
Noviembre
9.56
How have we succeeded all your expectations?
Average 2010
9.79
November
9.75
How would you rate the tour around the resort in general?
Average 2010
9.78
November
9.71
How would you recommend the tour to your friends?
Average 2010
9.90
November
9.79
From 1 to 10, what rating would you give the tour?
Average 2010
9.69
November
9.73
Customer Satisfaction Results for October are here!
Posted: 2011-11-10Here are the results for the month of October.
MANY THANKS FOR HELPING US PROVIDE A BETTER SERVICE EVERY DAY!
How was your guide attitude?
October
9.94
How would you rate the Segway X” driving explanation before the tour?
October
9.83
How would you rate the security measures explanation before the tour?
October
9.88
How would you rate the information received during the tour?
October
9.77
How have we succeeded all your expectations?
October
9.68
How would you rate the tour around the resort in general?
October
9.66
How would you recommend the tour to your friends?
October
9.88
From 1 to 10, what rating would you give the tour?
October
9.76
Customer Satisfaction Results for the month of September!
Posted: 2011-10-08Thank you once again for helping us improve, giving us your valuable feedback to become even better. To see a full breakdown, please visit the forums in our Facebook page!
How was your guide’s attitude?
September
9.84
How would you rate the Segway X2 driving explanation before the tour?
September
9.73
How would you rate the security measures explanation before the tour?
September
9.79
How would you rate the information received during the tour?
September
9.68
How have we succeeded all your expectations?
September
9.70
How would you rate the tour around the resort in general?
September
9.72
How would you recommend the tour to your friends?
September
9.74
From 1 to 10, what rating would you give the tour?
September
9.69
Customer Satisfaction Results for July and August are here!
Posted: 2011-09-21The most important thing for us at Segway Fun Tours is to make sure that everybody enjoys our tour. That is the reason why at the end each tour, we ask everybody to complete a questionnaire that allows us to know the level of customer satisfaction, allowing us to receive any comments and / or suggestions that might helps us improve our services and offerings.
For a full breakdown on the customer satisfaction results, please visit our Facebook page and become a fan!
MANY THANKS FOR HELPING US TO BE THE BEST!
How was your guide attitude?
July
9,86
August
9,87
How would you rate the Segway X” driving explanation before the tour?
July
9,65
August
9,75
How would you rate the security measures explanation before the tour?
July
9,74
August
9,74
How would you rate the information received during the tour?
July
9,55
August
9,66
How have we succeeded all your expectations?
July
9,62
August
9,57
How would you rate the tour around the resort in general?
July
9,6
August
9,55
How would you recommend the your to your friends?
July
9,73
August
9,68
From 1 to 10, what rating would you give the tour?
July
9,57
August
9,56
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