Blog

April 2012: 24: Customer Satisfaction results for March are here!
February 2012: 08: February Customer Satisfaction Results are in!; 08: The Customer Satisfaction Results for January are here!
December 2011: 05: Customer Satisfaction Results for November coming in!
November 2011: 10: Customer Satisfaction Results for October are here!
October 2011: 08: Customer Satisfaction Results for the month of September!
September 2011: 21: Customer Satisfaction Results for July and August are here!
July 2011: 05: June customer satisfaction results have arrived!
June 2011: 07: Customer satisfaction results for the month of May!
May 2011: 25: Customer satisfaction results for April are in!
December 2010: 09: Download your photo from our Facebook Page!; 09: The Ceiba, the Mayan sacred tree
November 2010: 11: Next to come!
September 2010: 24: Our Own SEGWAY Tour Company; 22: The Revolutionary Segway

Customer satisfaction results for April are in!

Posted: 2011-05-25

Thank you all for filling our questionnaire at the end of our tours. This provides us great insight on what people think of our tours, and in the end, this allows us to improve and perfect our tours to make them even more entertaining and exciting. The results are presented in a scale that ranges from 0-10. Anyway, chit-chat set aside, here are the results for this month of April! For a more detailed breakup of these details in comparison with other months, please visit ou forum thread in our Facebook page.

How was your guide’s attitude?
April
9,79

How would you rate the Segway X2 driving explanation before the tour?
April
9,66

How would you rate the security measures explanation before the tour?
April
9,73

How would you rate the information received during the tour?
April
9,57

How have we succeeded all your expectations?
April
9,68

How would you rate the tour around the resort in general?
April
9,63

How would you recommend the tour to your friends?
April
9,74

From 1 to 10, what rating would you give the tour?
April
9,65