Blog

February 2012: 08: February Customer Satisfaction Results are in!; 08: The Customer Satisfaction Results for January are here!
December 2011: 05: Customer Satisfaction Results for November coming in!
November 2011: 10: Customer Satisfaction Results for October are here!
October 2011: 08: Customer Satisfaction Results for the month of September!
September 2011: 21: Customer Satisfaction Results for July and August are here!
July 2011: 05: June customer satisfaction results have arrived!
June 2011: 07: Customer satisfaction results for the month of May!
May 2011: 25: Customer satisfaction results for April are in!
December 2010: 09: Download your photo from our Facebook Page!; 09: The Ceiba, the Mayan sacred tree
November 2010: 11: Next to come!
September 2010: 24: Our Own SEGWAY Tour Company; 22: The Revolutionary Segway

Customer Satisfaction Results for November coming in!

Posted: 2011-12-05

Yet another very strong month thanks to you! We thank you all for your support and your valuable input, helping us provide a better service, day by day. Here are the customer satisfaction results for November. Dare!

How was your guide attitude?
Average 2010
9.93
November
9.9

How would you rate the Segway X” driving explanation before the tour?
Average 2010
9.57
November
9.74

How would you rate the security measures explanation before the tour?
Average 2010
9.66
November
9.74

How would you rate the information received during the tour?
Average 2010
9.67
Noviembre
9.56

How have we succeeded all your expectations?
Average 2010
9.79
November
9.75

How would you rate the tour around the resort in general?
Average 2010
9.78
November
9.71

How would you recommend the tour to your friends?
Average 2010
9.90
November
9.79

From 1 to 10, what rating would you give the tour?
Average 2010
9.69
November
9.73